Computer Guru wanted – UK based remote job

home based

Ref: 362REM

Company Profile

Our client is a fast growing company selling their products across Europe.

Responsibilities

Computer Guru wanted – UK based remote job
Salary: cca. £20,300 p.a. + Benefits
Location: UK home based REMOTE
Ref: 362REM


*** After 2 weeks office based training in West Yorkshire, you can work remotely ***
*** Immediate start available after the interview process ***
*** Open to recent graduate too, training will be provided ***


Main duties:
To provide Customer Support for new and existing clients with orders, deliveries, payments and refund process.


The Role:
- To deal with IT related problems (mainly hardware related knowledge required)
- To provide technical support and IT helpdesk
- To maintain and develop the relationship with new and existing clients
- To maximise the sales on the European market (product advice)
- To organise, manage and track delivery
- To manage existing accounts
- To deal with aftersales enquiries and complaints
- To provide excellent standards of customer service
- To liaise with other departments internally to resolve customers queries


Do you like to build computers? Are you an experienced Computer Guru?
We are looking for IT Support Customer Service Team in West Yorkshire with option to work from home.
Please apply if you are


 


 

Candidate's Profile

- Fluent in English written and spoken
- Fluent in one of the following languages: Dutch, Spanish, French, Danish or Finnish 
- Able to attend to the office for the first 2 weeks as a training
  (company is happy to give support for travel and accommodation costs)
- Excellent telephone manners
- based in the UK and eligible to work in the UK


also if you have


- IT studies or interest or experience within IT sector, IT support
- Have relevant knowledge related to hardware and computers
- Previous experience in Customer Service (advantageous)

Salary

cca. £20,300 p.a. + Benefits

Keywords

Hardware, PC, Computer, IT Technician, IT Engineer, Customer Service, Customer Advisor, Technical Support, IT Support, Invoices, Sales administration, Sales Support, Customer Support, Credit notes, Refund process, French, Dutch, German, Italian, Spanish, Danish, Finnish speaking

Status

Live


Salary

Up to cca. £20,300 p.a.


Reference

362REM


Location

home based


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