Customer Care Associate- French or Italian or Spanish speaker

Middlesbrough

Ref: 273P

Company Profile

Our client is a leading European company in the Market Research sector.

Responsibilities

Customer Care Associate - French or Italian or Spanish speaker
Location: Middlesbrough area, North Yorkshire
At commutable distance by car from Stockton- on -Tees, Middlesbrough, Yarm, Eaglescliffe, Ormesby, Newton Aycliffe, Darlington, Bishop Auckland, Hartlepool, Peterlee, Durham, Cleveland, County Durham, North East, A66, A19
Salary: £22,000 to £25,000 pa
Ref: 273P


Main Duties:
To provide excellent Customer experience.


The Role:
- To provide excellent customer support to customers via telephone, email and online
- To improve and increase customer engagement
- To increase subscriber retention
- To ensure a high level of satisfaction with the overall customer experience
- To identify potential sales opportunities

Candidate's Profile

- Fluent English with French, Italian or Spanish language skills
- Previous Customer Service experience ideally in B2B environment
- Strongly self-motivated & proactive
- Computer literate (Microsoft packages)

Salary

£22,000 to £25,000 pa

Keywords

Customer Care, Customer Service, Customer Support, Support Coordinator, Export, Sales, Lead Conversion, Market Analysis, Customer Coordinator, Product Support, Sales Administration, Sales Support, Data Analysis, Customer Retention, Communication, Market Research, Italian, Spanish, French

Status

Live


Salary

£22,000 to £25,000 pa


Reference

273P


Location

Middlesbrough


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