Customer Service – Order processor

Crawley

Ref: 3139CS

Company Profile

Our client is a well–established, international manufacturing company

Responsibilities

Customer Service – Order processor
Salary: Negotiable – depending on experiences + Benefits
Location: Crawley, West Sussex
At commutable distance by car from Maidenbower, Brighton, Burgess Hill, Croydon, Dorking, East Grinstead, Gatwick, Horley, Horsham, Royal Tunbridge Wells, Sevenoaks, South London, Redhill, Reigate, Sutton, East Sussex, Kent, Surrey, West Sussex, A23, M23 corridor, South East
Ref: 3139CS


*** After 6 months probation period Hybrid Working scheme available (3 days in office 2 WFH) ***


Main Duties:
To be in charge of the day to day customer service for a specific division within the company


The Role:
- To handle customer enquiries
- To coordinate order fulfilment
- To raise stock replenishment purchase orders
- To process customers’ orders and produce invoices
- To arrange deliveries and liaise with other departments regarding product Availability / Quality / Shipment
- To manage and update products purchase price list
- To maintain Client records in the system

Candidate's Profile

- Fluent in English written & spoken
- Previous experience in Sales Coordination or Customer Services or Order Processing within Manufacturer or other B2B environment is required
- Strong attention to details with ability to work in a fast-paced environment
- IT literate (MS Office, CRM System, ERP System)
- Good understanding of numerical data
- Confident in solving problems when required
- Proactive, confident and dynamic personality
- Fluency in additional foreign language would be an advantage (German or Spanish or French)

Salary

Negotiable – depending on experiences - PLEASE SEND YOUR SALARY EXPECTATION WITHIN YOUR APPLICATION

Keywords

Order processing, Customer Service, Order fulfilment, Customer Enquiries, Purchase Order, Sales Coordination, Sales Administration, Invoice, Export, Logistics, CRM, MS Office

Status

Live


Salary

Negotiable


Reference

3139CS


Location

Crawley


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