Customer Service – Order processor


Ref: 344FCS

Company Profile

Our client is a well-established international engineering and manufacturing company.


Customer Service – Order processor
Salary: Up to £25,000 pa depending on experience+ Excellent Benefits
Location: Berkshire
Ref: 344FCS

*** Excellent opportunity within an international manufacturer company ***
*** Full time permanent position available with immediate start ***

Main Duties:
To support the Engineers and Sales Team with order processing and export administration also providing excellent level of customer service.

The Role:
- To deal with enquiries and process orders in the ERP system
- To check the pricelist and quotations and put all details accordingly in the system (SAP)
- To manage return process and resolve any issues related to orders
- To support Sales and Engineers Team with administration
- To respond to customer queries relating to stock availability, quotations, delivery etc.
- To provide support and have a pro-active contact with existing and potential customers
- To keep accurate records and maintain customer databases
- To deal with general administrative duties

Candidate's Profile

- Fluent in English and French (written and spoken)
- Customer Service/Order processing/ Sales or export administration experiences within Manufacturing Company ideal for the role
- Technical support background would be a bonus
- Experiences in Order Processing or Purchasing is essential for the role
- IT literate, ERP and SAP skills is essentials
- High level of MS Office skills necessary
- Communicative, proactive attitude to resolve problems
- Lives at commutable distance from Basingstoke (max. 30-40 mins drive)


Up to £25,000 pa depending on experience + Excellent Benefits (25 days holidays, plus extra holidays, pension, insurance etc.)


Customer Service, SAP, Customer Support, Quotation, Order processing, Purchasing, B2B manufacturing, Distribution, ERP, Invoicing, Coordination, Sales Administration, Sales Support, Manufacturing




Up to £25,000 pa





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