Bilingual and Multilingual Job Vacancies

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Customer Service Administrator – (Fashion / Design)
Oxford Circa £20,000 pa
Status Date Added Reference

Vacant 19/02/2019 CLK01
Company Profile:

Our Client is a fast growing SME, passionate about their products & Industry.
They invest love and style into each item and are excited about their expansion to Europe.
They are looking for a talented individual looking to quick start / pursue a career as a key member of their team.

Responsibilities:

Customer Service Administrator – (Fashion / Design)
Sales Coordination, Sales Administration, Sales Support, Customer Service, Customer Care, Accounts, Customer Service, Administration,Export, Wholesale, International Sales, Fashion, Design, Accessories, German.
Salary: Circa £20,000 pa + Excellent Benefits
Location: Oxford area, Oxfordshire
At commutable distance from M40 corridor, Stratford-upon-Avon, Warwick, Northampton, Milton Keynes, Oxford, Birmingham, Rugby, Coventry, Bicester, Daventry, Aylesbury, Oxfordshire, Bedfordshire, Buckinghamshire, Northamptonshire, Warwickshire, Gloucestershire
Ref: CLK01

Main duties:
To help develop the UK and European market while providing outstanding customer service, administration and sales coordination.

The role:
- Develop and maintain strong relationships with new and existing customers
- To correspond by phone and e-mail to answer customer enquiries
- To process orders and payments
- Oversee deliveries, make sure that they are on time and update the customers on delivery
  dates
- Keep customer profiles up to date on the system
- Provide excellent customer service
- Occasional travel may be required (tradeshows)
- Perform administrative tasks
- To liaise with Customers and Sales agents

Candidate's Profile:

- Fluent in English (written & spoken) IS ESSENTIAL
- Proficient in German is a STRONG ADVANTAGE
- Previous customer service/ export/ wholesale or sales support experience
- Be able to work in a fast paced environment
- Excellent communication skills & telephone manner
- Able to work under pressure
- Proactive & passionate with an eye for detail

Salary:

Circa £20,000 pa + Excellent Benefits