Customer Service Administrator (6-month FTC)

Rosyth

Ref: 8127CSA

Company Profile

Our client is a well-established provider in the scientific field.
*** 6 MONTH CONTRACT ***

Responsibilities

Customer Service Administrator (6-month FTC)
Salary: up to £25,000 p.a.
Location: Rosyth, Scotland
At commutable distance from: Edinburgh, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland
Ref: 8127CSA


Main duties:
To provide excellent customer service and administrative support.


The Role:
- To monitor the group email address and forward enquiries on appropriately
- To process returns and refunds
- To assist with the preparation of documents and reports
- To monitor delivery and tracking information and keep the customer informed
- To assist with processing orders in the system

Candidate's Profile

- Previous experience in customer service – Desirable
- Able to work in a fast-paced environment
- Proactive, confident and dynamic personality
- Excellent communication skills and a team player
- IT literate

Salary

Up to £25,000 p.a.

Keywords

Customer Service, Customer Support, Customer Advisor, Administration, Customer Relations, Queries, Office Administration, Problem solving, Inbound calls, Logistics, Supply Chain, Sales Support, Operations

Status

Live


Salary

Up to 25,000 p.a.


Reference

8127CSA


Location

Rosyth


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