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Customer Service Advisor - Sports & Events (Multilingual)
Stockport £18k p.a. (pro rata)
Status Date Added Reference

Vacant 17/11/2017 E50FC1
Company Profile:

Our client is a vibrant international company within the sports & events industry based in South Manchester.


Customer Service Advisor - Sports & Events (Multilingual)
Customer Services, Sales Administration, Customer Relationship management, Customer Care, Invoicing, Pricing, Order Processing, Stock, Ticketing Operation, Sports,Entertainment, Coordination, Quotation, Documentation, Logistics, (CRM) systems,  Order processing, Support, Sales, French, Russian, German, Spanish
Salary: £18k p.a. (pro rata)
Location: Stockport, Greater Manchester
At commutable distance by car from Central Manchester, Warrington, Northwich, Cheadle, Macclesfield, Knutsford, M60, M56, Ellesmere Port, Cheshire area, Lancashire, North West

Ref: E50FC1

*** 10 MONTH FIXED TERM CONTRACT...ideally would need to start ASAP***
*** Fluency in either French, Russian, German or Spanish is required *** 

Main duties:
To be the main point of contact for customers/clients in the target language
To maintain and develop a strong relationship with clients

The Role:
- Responding quickly to all customer queries and identifying suitable solutions
- Providing customers with detailed information about services & products  
- Processing and updating customer information on the company's IT system   
- Dealing with credit control & general administrative duties
- Translating relevant documents
- Handling customer complaints politely and efficiently 

Candidate's Profile:

- Fluency in either French, Russian, German or Spanish is required
- Fluency in English (both written and spoken)
- Having an interest in events/sports would be an advantage
- Previous experience both Customer Service and Administration roles would be desirable
- Computer literate  
- Excellent communication skills
- A dynamic personality and a team player


£18k p.a. (pro rata)
Working hours: 9:00 am to 6:00 pm including 1 hour lunch break