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Customer Service Advisor with German
Herefordshire £8.28/hour + benefits
Status Date Added Reference

Filled 07/11/2018 8047CS
Company Profile:

Our client is a vibrant international business based in Hereford, easily accessible from Herefordshire, South Shropshire and Worcestershire. The company prides itself on looking after their employees and offer a wide range of advantageous  benefits. 

Responsibilities:

Customer Service Advisor with German
Customer Service, Sales, Inbound Calls, Outbound Calls, German, English, Deutsch, Ecommerce, Export, Deliveries, Point of contact, Credit Control, Administration, Coordination, Sales, Customer Care, Quotations, Herefordshire, Gloucestershire
Location: Hereford area, Herefordshire

Salary: £8.28/hour + benefits
Ref: 8047CS
 
****FLEXIBLE WORKING HOURS TO ACCOMMODATE YOUR NEEDS****
**Also suitable for Entry Graduate Level**
****Fast growing company****


Main duties:
To be the main point of contact for English & German speaking customers
To maintain and develop a strong relationship with clients

The Role:
-Responding quickly to all customer queries and identifying suitable solutions
-Maintaining strong relationships with customers and third parties
-Providing customers with detailed information about services & products  
-Processing and updating customer information on the company's IT system   
-Coordinating with various departments within the company
-Dealing with credit control & general administrative duties
-Translating relevant documents
-Handling customer complaints politely and efficiently  



Candidate's Profile:

-Fluent English (both written and spoken)
-Fluent German (both written and spoken)
-Previous experience within Customer Services desirable
-High level of commercial awareness
-Computer literate  
-Strong administrative skills
-Excellent communication skills
-A dynamic personality and a team player
-A natural problem solver

Salary:

£8.28/hour + benefits

**this can be a full time (Monday to Friday - standard office working hours) or a part time and permanent position**