Customer Service Associate (with Italian)


Ref: 8126CS

Company Profile

Our client is a long-standing organisation with international operations in the art and design industry.
*** Monday – Friday ***


Customer Service Associate (with Italian)
Salary: up to £28,000 p.a. + Benefits
Location: London
Ref: 8126CS

Main duties:
To provide excellent customer service and administrative support.

The Role:
- To respond to customer enquiries and resolve issues in a timely manner
- To process orders accurately in the database
- To take customer payments and manage the returns and refund processes
- To complete necessary administration and keep the customer records up to date
- To provide support to the sales team where necessary
- To monitor stock levels and liaise with supply chain team accordingly
- To monitor customer feedback and provide suitable suggestions for improvement

Candidate's Profile

- Previous experience in customer service – Essential
- Fluency in Italian (Written and Spoken) - Desirable
- Proactive, confident and dynamic personality
- Excellent communication skills and a team player
- Ability to work in a fast-paced environment
- IT literate with knowledge of Microsoft Office


Up to £28,000 p.a. + Benefits


Customer Service, Customer Support, Customer Advisor, Administration, Customer Relations, Queries, Office Administration, Order Processing, Order Management, Refund, Sales Support, Problem solving, Inbound calls, Logistics, Supply Chain, Sales Support, Operations, Italian




Up to 28,000 p.a.





Add to shortlist

Click here

Send to a friend

Click here