Customer Service coordinator - Hybrid working

Warwickshire

Ref: 5300S

Company Profile

Our client is an international manufacturing company with well-known clients all over the world

Responsibilities

Customer Service coordinator - Hybrid working
Salary: Up to £24,000 pa + Bens
Location: Warwickshire
Ref: 5300S


Main Duties:
To be responsible for administrative tasks related to Key Accounts in Western Europe
***Hybrid working pattern office/WFH offered after training period***


The Role:
- To process customer orders in an accurate and timely manner
- To deal efficiently with customer requests & orders and keep strong relationships with key accounts
- To offer a high level of customer service at all time
- To geenrate and follow up on quotations
- To liaise with other departments regarding logistics, production, sales, pricing
- To prioritise high workload and multitask
- To deal with warranty claims promptly in order to miminise impact on clients
- To deal with customs and transportation issues

Candidate's Profile

Fluency in Spanish would be a strong advantage
Previous customer service and administrative experience
Excellent communication & interpersonal skills
Proactive & dynamic
Computer literate (excel, outlook, PowerPoint…)

Salary

Up to £24,000 pa + Bens

Keywords

Sales, Administration, Online chat, Emails, Telephone, Communication, coordination, Customer service, order processing, Administrator, Fluent in Spanish, Warwickshire, Flexible, Shifts

Status

Closed


Salary

Up to £24,000 pa


Reference

5300S


Location

Warwickshire


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