Customer Service Coordinator (Export)


Ref: 788BR1

Company Profile

Our client is a global leading manufacturer & distributor in their field


Customer Service Coordinator (Export)
Salary: up to £25,000 p.a. + Benefits
Location: Bournemouth, Dorset
At commutable distance by car from: Bournemouth, Southampton, Lymington, New Forest, Swanage, Poole, Salisbury, Brockenhurst, Dorchester, Ringwood, Totton, Christchurch, Dorset, Hampshire
Ref: 788BR1

Main duties:
To provide front line Customer focused service to all Distributors, End User Customers and support to internal teams

The Role:
- Process orders into the database and carry out general administration
- Learn the product in order to advise customers on suitability
- Respond to customer enquiries and resolve issues in a timely manner
- Follow up on orders and ensure delivery status is updated regularly
- Raise quotations for new enquiries and sales leads
- Liaise with Shipping & Finance teams regarding special invoicing / delivery instructions
- Prepare and check Export paperwork.

Candidate's Profile

- Fluent in English (written and spoken) - Essential
- Previous experience in customer service - Desirable
- Proactive, confident and dynamic personality
- Logical mindset with good common sense.
- Excellent communication skills and a team player
- IT literate


Up to £25,000 p.a. + Benefits


Customer Service, Inside sales, Export, Customer Support, Customer Advisor, Administration, Customer Relations, Queries, Office Administration, Problem solving, Inbound calls, Outbound calls, Sales assistant, coordinator, Distributors, End User Customers




Up to 25,000 p.a.





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