Customer Service Representative (French OR Spanish speaking)

London

Ref: 5329S

Company Profile

Our client is a dynamic international company operating in the travel industry

Responsibilities

Customer Service Representative (French OR Spanish speaking)
Salary: £24,000 pa OTE + Wide range of benefits
Location: Central London (Hybrid working system 2 days in office/3 days from home)
At commuting distance from most parts of London with particularly easy access to Central/Northern/Bakerloo/Piccadilly or Victoria line users
Ref: 5329S


Main Duties:
To be responsible for providing World Class Customer Service and delivering customer focused tailor made solutions


The Role:
• Daily contacts with new and existing Customers over the phone and emails
• To prioritise requests and endeavour to provide outstanding customer service experience
• To report to the Customer Service Manager
• To investigate and escalate users' issues and complaints
• To provide reports and maintain statistics

Candidate's Profile

• Fluent in English + French OR Spanish (Written & spoken)
• Previous Customer Service experience desirable but not essential
• Excellent communication & interpersonal skills
• Team player, excel in building cooperation
• Confident, proactive & dynamic
• Computer literate
• Ability to work 1 Sunday/month

Salary

£24,000 pa OTE + Wide range of benefits

Keywords

Graduate, French, Spanish, Espanol, Francais, Spain, France, Espana, Support, Customer service, Fluent in French, London, Customer advisor

Status

Live


Salary

£24,000 pa OTE


Reference

5329S


Location

London


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