Customer Service Representative
Exeter
Ref: 4316CS
Company Profile
A well-established international export company who manufacture and distribute high quality products
Responsibilities
Customer Service Representative
Location: Exeter
Salary: £26,000 per annum
Ref: 4316CS
Main duties: Working in a fast-paced environment, you will be responsible for all enquires and calls from retailers providing outstanding service
The role:
– Be responsible for all enquiries via phone and email responding in a timely manner
– Resolve any customer complaints
– Manage order processing ensuring all is recorded accurately
– General admin including invoices and order management
– Liaise with internal departments ensuring products are distributed accurately
– Support the sales team by providing product and order information
– Ensure all customer records are updated and maintained on the CRM system
Candidate's Profile
– Customer service / administration experience beneficial but not a requirement
– Excellent communications Skills with a customer focus approach
– Organised with attention to detail
– Enthusiastic to learn new skills
– IT Literate with MS Office
Salary
£26,000 per annum