Customer Service Support

Leicestershire

Ref: 2215E

Company Profile

Our client is well-established company who is a leader in their field with the global footprint

Responsibilities

Customer Service Support
Salary: Up to £27,000 pa (DOE)
Location: Leicestershire
REF: 2215E


Main Duties:
To deliver the highest level of customer service at all times


The Role:
- Deliver excellent Customer Service
- Ensure that all customer orders are processed and acknowledged
- Double-checked the estimated delivery date with company deadline and guidelines
- Process enquiries (Telephone & Email) in a timely fashion
- Register all customer call into CRM software
- Manage and ensure proactive customers communication
- Keep accurate records and data input
- Deal with customers complaints

Candidate's Profile

- Additional language knowledge would be an advantage
- Excellent communications skills with both internal & external customers
- Previous experience within Customer Services
- IT skills (Ms Office, CRM)
- Excellent problem solving skills

Salary

Up to £27,000 pa (DOE)

Keywords

Customer Service, Customer Care, Order Processing, Shipment, Coordination, Quotation, Documentation, Logistics, Delivery, Sales Administration, Order processing, Credit Control

Status

Closed


Salary

Up to £27,000 pa DOE


Reference

2215E


Location

Leicestershire


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