Bilingual and Multilingual Job Vacancies

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Customer Service
West Yorkshire Up to £19,000 pa
Status Date Added Reference

Filled 23/07/2019 362CS
Company Profile:

Our client is a fast growing & ambitious company to provide excellent Technical and Sales Support on the European Market.

Responsibilities:

Customer Service
Customer Service, Customer Advisor, Technical Support, IT Support, Invoices, Sales administration, Sales Support, Customer Support, Credit notes, Refund process, Scandinavian, Danish, Swedish, Norwegian, Finnish, South Yorkshire, West Yorkshire, Yorkshire
Salary: cca. £19,000 p.a. + Benefits
Location:  West Yorkshire
Ref: 362CS

*** Open to recent graduate too, training will be provided ***
*** Excellent Job Opportunity to start your career within a multilingual European Customer Service team in the UK ***

Main duties:
To provide excellent level of Customer Service and Sales Support for Scandinavian Market.

The Role:
 - To deal with clients' enquiries on different online platforms (Live chat, email)
- To process sales orders in the system and manage payments process
-  To maintain and develop relationship with new and existing clients
- To give advice to the customers and maximise the sales on the Nordic Market
- To organise, manage and track delivery
- To provide technical support on the helpdesk
- To provide excellent standards of customer service

Candidate's Profile:

- Fluent English to mother tongue standard
- Nordic language woul dbe a bonus (Danish, Swedish, Norwegian or Finnish)
- Previous experience in Customer Service would be an advantage
- Excellent communication skills
- Able to work independently and as part of a team
- IT Literate (MS Office, Internet)

Salary:

cca. £19,000 p.a. + Benefits