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Customer Success Specialist
East London Up to £28,000 pa
Status Date Added Reference

Filled 13/03/2020 5219E
Company Profile:

Our client is a global service provider with a strong presence across Europe. The company prides itself on first class customer service and therefore offers comprehensive training with excellent career prospects. 


Customer Success Specialist
Customer Service, Sales, Inbound Calls, Outbound Calls, Insurance, Services, Commercial, Data Input, Data Entry, Credit Control, Administration, Coordination, Sales, Customer Care, Quotations, Sales Support, London, Canary Wharf, Operational, Queries
Salary: £25,000 to £28,000 pa + Benefits
Location: East London
Ref: 5219E

Main duties:
To be responsible for day to day management of queries related to the Customer Service, Sales and Financial teams
To manage a team of operations assistants

The Role:
-Taking responsability for organising and managing assistan's workload
- Providing training with the Operations tteam
- Reporting on and analising datas used for making key decisions
- Providing assistance to the Finance team with regards to Credit Control processes

Candidate's Profile:

-Fluent English written and spoken
-Previous experience within Customer Services desirable
-Knowledge of CRM systems desirable
-Commercial awareness
-Excellent interpersonal skills and ability to organise own workload
-Able to work under pressure
-Strong administrative skills
-Excellent communication skills
-A dynamic personality and a team player
-A natural problem solver


£25,000 to £28,000 pa + Benefits