Bilingual and Multilingual Job Vacancies

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Customer Support Coordinator (French or German Speaking)
Preston £18,000 to £22,000 pa
Status Date Added Reference

Vacant 16/09/2019 418GG1
Company Profile:

 Our client is a well-established and innovative technology company with international operations

Responsibilities:

Customer Support Coordinator (French or German Speaking)
Customer Care, Customer Service, Customer Support, Support Coordinator, Export, Product Support, Sales Administration, Sales Support, Technical Support, Export Sales, Fluent in French, Fluent in German, Fluent in Italian, Fluent in Spanish
Salary: up to £22,000 pa + Excellent Benefits
Location: Preston, Lancashire
At commutable distance by car from Manchester, Blackburn, Bury, Burnley, Bolton, Blackpool, Preston, Halifax, Rochdale, Wigan, Huddersfield, Ramsbottom, Darwen, Bacup, Lancashire, North West of England
Ref: 418GG1
 
Main duties:
To be responsible for providing high-quality level of customer service to global customers

The Role:
- To deliver excellent multilingual Customer Service in English AND French or German
- To provide Customer Support to new and existing customers
- To resolve technical issues relating to the company’s products
- To deal with administrative duties (translation of relevant documentation)
- To provide comprehensive responses to technical customer queries
- To keep accurate records and data input
- To deal with customers complaints
- To liaise with other internal departments
- To translate relevant documents


Candidate's Profile:

- Fluent in English AND German or French – written and spoken (Essential)
- Previous Customer service experience desirable
- Strong technical understanding (IT, Software etc.)
- Good interpersonal skills, proactive & dynamic
- Computer literate
- IT Literate or Qualifications

Salary:

£18,000 to £22,000 + Excellent Benefits  
(29 days of holiday +5 bank holidays, Private Medical Plan, Pension, Free Parking)