Danish or German speaking Customer Care Coordinator

Northamptonshire

Ref: 264D

Company Profile

Our client is a well-established with international business

Responsibilities

Danish or German speaking Customer Care Coordinator
Salary: Up to £27,000 DOE
Location:  Northamptonshire
Ref: 264D


***Role available immediately***
***Hybrid working pattern from office and home***


Main duties:
First point of contact for customers and delivering a high customer experience.


The Role:
- To create and maintain a strong relationship with new and existing customers
- To create and maintain information on the company database
- To support the business across all departments
- To manage a team of 2-3 people
-To upsell the product
- To resolve product or service problems by clarifying the customer's complaint
- To check all of the relevant information and process orders
- To ensure that all customers enquiries are dealt with in a timely manner
- To work as part of a team and autonomously at times

Candidate's Profile

- Fluent in English - Excellent level both oral and written
- Fluent in Danish or German - Excellent level both oral and written
- Previous experience customer service and sales
- Excellent communication & interpersonal skills 
- Confident, proactive & dynamic
- Computer literate (excel/MS Office…)

Salary

Up to £27,000 pa

Keywords

Customer Service, Inbound Call, Customer Care, Advisor, Inbound Call Centre, Customer Support, Danish Speaking, German Speaking, Coordination, Administration, Sales, inside sales, Sales support, Export coordination, international Customer service, Customer Service Coordinator, Admin support, B2C, B2B

Status

Closed


Salary

Up to £27,000 pa


Reference

264D


Location

Northamptonshire


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