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Danish or German speaking Customer Service
West Yorkshire £19,000 pa
Status Date Added Reference

Filled 16/09/2019 362DG
Company Profile:

Our client is a fast growing & ambitious company.

Responsibilities:

Danish or German speaking Customer Service
Customer Service, Customer Advisor, Technical Support, IT Support, Invoices, Sales administration, Sales Support, Customer Support, Credit notes, Refund process, Danish, German, South Yorkshire, West Yorkshire, Yorkshire
Salary: £19,000 p.a. + Benefits
Location: West Yorkshire
Ref: 362DG

*** Open to recent graduate too, training will be provided ***

Main duties:
To maintain and develop the relationship with new and existing clients in order to maximise the sales on the European market, and occasionally in the UK also provide Customer Support

The Role:
- To process sales orders, payments and any refunds
- To organise, manage and track delivery
- To deal with clients' enquiries regarding their orders, deliveries & technical issues
- To provide technical support on the helpdesk
- To deal with aftersales enquiries and complaints
- To support customers with IT related problem solving
- To provide excellent standards of customer service
- To liaise with other departments internally to resolve customers queries

Candidate's Profile:

- Fluent in Danish or German
- Fluent in English (written and spoken)

- Previous experience in Customer Service would be an advantage
- Interest or experience in the IT sector would be a bonus
- Excellent telephone manners
- Able to work independently and as part of a team
- IT Literate and numerate

Salary:

£19,000 p.a. + Benefits