Bilingual and Multilingual Job Vacancies

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Danish or Swedish speaking Customer Service
Huddersfield £19,000 p.a. + Benefits
Status Date Added Reference

Vacant 10/12/2018 362DS1
Company Profile:

Our client is a fast growing & ambitious company.

Responsibilities:

Danish or Swedish speaking Customer Service
Customer Service, Customer Advisor, Technical Support, IT Support, Invoices, Sales administration, Sales Support, Customer Support, Credit notes, Refund process, Danish, Swedish, South Yorkshire, West Yorkshire, Yorkshire
Salary: £19,000 p.a. + Benefits
Location: Huddersfield area, West Yorkshire
At commutable distance by car from Wakefield, Leeds, Shepley, Denby Dale, Kirkburton, Skelmanthorpe, Holmfirth, Halifax, Brighouse, Grange Moor, Flockton, Dewsbury, Barnsley, Bradford,Doncaster, Huddersfield, Rochdale, M1, M62,  West Yorkshire, South Yorkshire
Ref: 362DS1

*** Candidate must be a car owner as the company is difficult to reach using public transport ***
*** Open to recent graduate too, training will be provided ***

Main duties:
To maintain and develop the relationship with new and existing clients in order to maximise the sales on the European market, and occasionally in the UK also provide Customer Support

The Role:
- To process sales orders, payments and any refunds
- To organise, manage and track delivery
- To manage existing accounts
- To deal with clients' enquiries regarding their orders, deliveries & technical issues
- To provide technical support on the helpdesk
- To deal with aftersales enquiries and complaints
- To deal with IT related problems
- To provide excellent standards of customer service
- To liaise with other departments internally to resolve customers queries



Candidate's Profile:

- Fluent in Danish or Swedish
- Fluent in English written and spoken
- Previous experience in Customer Service would be an advantage
- Interest or experience in the IT sector would be a bonus
- Excellent telephone manners
- Able to work independently and as part of a team
- IT Literate and numerate

Salary:

£19,000 p.a. + Benefits