Leading provider of CAD/CAM software solutions for both domestic and international clients in the manufacturing industry.

Dutch or French speaking Application Engineer (Manufacturing industry)
Location: Remote
Must be based in UK
Salary: Up to £50,000 per annum plus benefits
Ref: 4237AE1

Main duties:
To provide application engineering support within a manufacturing environment to the UK and Benelux regions, collaborating with the technical team to expertly address customer queries.

The role:
– To enhance the customer technical support experience by proactively addressing the customer’s needs regarding cost, timing, quality, and key issues.
– To act as a technical liaison between the company, sales partners, and both new and existing customers, ensuring that all clients receive outstanding support for their technical questions and issues.
– To foster positive relationships and enhance customer satisfaction through effective communication and problem-solving.
– To cultivate an understanding of the dynamic UK and Benelux CAD/CAM market, embracing the technology, navigating the competition, and seizing the opportunities ahead.
– To enhance support for existing customers, and to conduct on-site visits and offer assistance with applications programming.
– To create and facilitate training sessions that empower both prospective and existing customers, ensuring they have the knowledge and skills they need to succeed.
– To effectively program, operate, and maintain machine tools, providing valuable support to both prospective and existing customers.
– To visit customers within UK and Benelux region.

– Fluent either Dutch or French (both written and spoken)
– Excellent working knowledge of CAD/CAM programming software required
– Background working within a manufacturing environment needed
– Experience as an Applications Engineer beneficial
– Troubleshooting, problem-solving and risk assessment skills
– Full UK driving licence
– Must be able to travel 50% of the time
– Professional, and positive approach to developing and maintaining relationships

Up to £50,000 per annum plus benefits