Our client is an award-winning manufacturer of high-tech product.

Dutch or French Speaking Technical Support (Electronic products)
Salary: up to £30,000 pa DOE
Location: Maidstone, Kent
At commutable distance from Maidstone, Sevenoaks, Ashford, Rochester, Chatham, Sittingbourne, Tonbridge, Folkestone, Canterbury, Kent, East Sussex, London, M20, M2, M25
Ref: 2218DF

Main duties:
To be the main point of contact for technical issues relating to the company’s products

The Role:
- To provide technical and functional support for their online products
- To provide expert consultation on their solution
- To respond to product related emails and phone calls
- To identify troubleshooting problems
- To maintain a contact with clients to ensure the problem is resolved
- To test and evaluate new products

- Fluent in Dutch or French (to mother tongue standard)
- Passion for Electronics and IT network connected products
- Previous experience in Technical Support role
- Excellent problem solving skills with attention to details
- Ability to work and manage multiple cases at one time
- Computer literate (Excel, Word, Outlook…)

Up to £30,000 pa + Benefits

Technical Support, Customer Support, Software Support, IT Support, IT Helpdesk, Digital Expert, Product Support, Online products, Digital, Software, Service Desk, Electronics, Analytical, Software products, Troubleshoot, Technical Customer service, Fluent in Dutch, Fluent in French, Kent