Bilingual and Multilingual Job Vacancies

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Dutch Speaking Customer Service Advisor
Hereford £22,500 pa + benefits
Status Date Added Reference

Vacant 24/05/2019 876MD1
Company Profile:

Our client is a vibrant international business based in Hereford, easily accessible from Herefordshire, South Shropshire and Worcestershire. The company prides itself on looking after their employees and offer a wide range of advantageous benefits. 


Dutch Speaking Customer Service Advisor
Customer Service, Sales, Inbound Calls, Outbound Calls, Dutch, English, Ecommerce, Export, Deliveries, Point of contact, Credit Control, Administration, Coordination, Sales, Customer Care, Quotations, Herefordshire, Gloucestershire
Location: Hereford area, Herefordshire
Commutable distance Hereford, Ludlow, Leominster, Craven Arms, Ledbury, Worcester, Shropshire, Herefordshire, Gloucestershire, Worcestershire
Salary: up to £10.48 per hour (£22,500 pa) + benefits
Ref: 876MD1

**Also suitable for Entry Graduate Level**
****Fast growing company****
Main duties:
To be the main point of contact for English & Dutch speaking customers
To maintain and develop a strong relationship with clients

The Role:
-Responding quickly to all customer queries and identifying suitable solutions
-Maintaining strong relationships with customers and third parties
-Providing customers with detailed information about services & products  
-Processing and updating customer information on the company's IT system   
-Coordinating with various departments within the company
-Dealing with credit control & general administrative duties
-Translating relevant documents
-Handling customer complaints politely and efficiently 

Candidate's Profile:

-Fluent English (both written and spoken)
-Fluent Dutch (both written and spoken)
-Previous experience within Customer Services desirable
-High level of commercial awareness
-Computer literate  
-Strong administrative skills
-Excellent communication skills
-A dynamic personality and a team player
-A natural problem solver


up to £10.48 per hour (£22,500 pa) + benefits

**this can be a full time (Monday to Friday - standard office working hours) or a part time and permanent position**