Our client is a market leader in safety products supplying customers in the UK and Europe

Dutch Speaking Customer Service Advisor
Salary: £25,000 p.a.
Location: Coventry
At commutable distance from Hockley heath, Solihull, Birmingham, Nuneaton, Rugby, Daventry, Stratford-upon-Avon
Ref: 456DCS

*Hybrid working pattern after training in office*
*Full time *

Main Duties:
Delivery outstanding customer service via phone ,email and social media

The Role:
- Answering telephone calls and emails in a timely and professional manner
- capturing data regarding customer enquiries
- providing first line support to customers regarding product enquiries
- attend training ensuring product knowledge is kept up to date
- liaise with internal departments to ensure customer’s receive the best service
- other administrative duties as required

- Fluent in Dutch (written & spoken) essential
- Previous Customer Service or call centre experience
- Excellent communication skills with focus being on customers
- Confident, proactive & dynamic
- Computer literate

£25,000 pa

 

Customer service, Customer Care, Customer support, Customer Advisor, call centre, sales support, administration, help desk, product support, Fluent in Dutch