Dutch speaking IT Customer Service Advisor - Remote

home based

Ref: 362DUR

Company Profile

Our client is a fast growing company selling their IT related products across Europe.

Responsibilities

Dutch speaking IT Customer Service Advisor - Remote
Salary: £20,300 p.a. + Benefits
Location: Remote – UK BASED
Ref: 362DUR


*** Open to recent graduate too, training will be provided ***
*** After 2 weeks office based training the role can be remote or office based depending of the candidates experiences and IT knowledge related to the job ***


Main duties:
To provide Customer Support for new and existing clients with orders, deliveries, payments and refund process.


The Role:
- To deal with IT related problems (IT related products portfolio)
- To maintain and develop the relationship with new and existing clients in order to
  maximise the sales on the European market
- To organise, manage and track delivery
- To provide technical support and helpdesk
- To deal with aftersales enquiries and complaints
- To provide excellent standards of customer service
- To liaise with other departments internally to resolve customers queries 


*** Open to recent graduate too, training will be provided ***
*** After 2 weeks office based training the role can be remote or office based
       depending of the candidates experiences and IT knowledge related to the job ***


 

Candidate's Profile

- Fluent in Dutch to close to mother tongue standard
- Fluent in English written and spoken
- Studies, interest or experience in the IT sector (mainly hardware)
- Good understanding on computers and parts
- Previous experience in Customer Service would be an advantage
- Able to work independently and as part of a team
- Excellent telephone manners
- IT Literate

Salary

cca. £20,300 p.a. + Benefits

Keywords

Customer Service, Customer Advisor, Technical Support, IT Support, Computer, Hardware, Memory, RAM, Technical skillset, Help Desk, Invoices, Sales administration, Sales Support, Customer Support, Credit notes, Refund process, Dutch, West Yorkshire, Yorkshire, United Kingdom, Remote job, UK based

Status

Closed


Salary

cca. £20,300 p.a. + Benefits


Reference

362DUR


Location

home based


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