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Englischsprachige Englischsprachiger für Kundenservice in Deutschland
Deutschland Up to €44,000 pa
Status Date Added Reference

Filled 16/09/2019 344GCS1
Company Profile:

Our client is a well-established international engineering and manufacturing company.

Responsibilities:

Englischsprachige Englischsprachiger für Kundenservice in Deutschland
English and German Speaking Customer Service in Germany
Customer Service, Customer Support, Technical Customer Service, Quotation, Order processing, B2B manufacturing, Distribution, ERP, Invoicing, Coordination, Sales Administration, Sales Support, Manufacturing, Fluent in German.
Salary: Up to €44,000 pa depending on experience+ Excellent Benefits
Location: Deutschland
Ref: 344GCS1

*** Excellent opportunity within an international manufacturer company ***
*** Full time position available with immediate start, first contract is for 2 years after that could be permanent role ***

Main Duties:
To support the Engineers and Sales Team  with order processing and export administration also providing excellent level of customer service.

The Role:
- To deal with enquiries and process orders in the system
- To manage return process and resolve any issues related to orders
- To support Uk and Germany based Sales and Engineers Team with administration
- To respond to customer queries relating to stock availability, quotations, delivery etc.
- To provide Technical Support and have a pro-active contact with existing and potential customers in Germany and UK
- To keep accurate records and maintain customer databases
- To deal with general administrative duties


Candidate's Profile:

- Fluent in German and English (written and spoken)
- Customer Service experiences within Manufacturing Company or similar B2B
- Technical support background would be a bonus
- IT literate, ERP and MS Office skills
- Communicative, proactive attitude to resolve problems

Salary:

Up to €44,000 pa depending on experience+ Excellent Benefits