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Englischsprachige für Kundenservice - Heilbronn, Baden-Württemberg
Heilbronn Competitive
Status Date Added Reference

Vacant 22/10/2020 344CS1
Company Profile:

Our client is a well-established international engineering and manufacturing company.

Responsibilities:

Englischsprachige für Kundenservice - Heilbronn, Baden-Württemberg
Customer Service, SAP, Customer Support, Technical Customer Service, Quotation, Order processing, Purchasing, B2B manufacturing, Distribution, ERP, Invoicing, Coordination, Sales Administration, Sales Support, Manufacturing, Engineering, Electrical Engineering, Export, German, Germany, Stuttgart, Heilbronn, Deutschland, Baden-Württemberg
Salary: Competitive, depends on experiences
Location: Heilbronn, Germany
At commutable from Stuttgart, Mosbach, Heidelberg, Mannheim, Bad Margentheim, Wurzburg, Ansbach, Nuremberg, Heidenheim, Ulm, Karlsruhe, Baden-Baden, Baden-Württemberg
Ref: 344CS1

*** Excellent opportunity within an international manufacturer company ***
*** Full time temporary job and permanent positions are available with immediate start ***

Main Duties:
To support the Engineers and Sales Team with order processing and export administration also providing excellent level of customer service.

The Role:
- To deal with enquiries and process orders in the system
- To check the pricelist and quotations and put all details accordingly in the system (SAP)
- To manage return process and resolve any issues related to orders
- To support Sales and Engineers Team with administration
- To respond to customer queries relating to stock availability, quotations, delivery etc.
- To provide Technical Support and have a pro-active contact with existing and potential customers
- To keep accurate records and maintain customer databases
- To deal with general administrative duties

Candidate's Profile:

- Fluent in English and German (written and spoken)
- Customer service experiences is essential for the role
- SAP knowledge is strong advantages
- Experiences in Order Processing or Purchasing is a bonus
- ERP system knowledge and MS Office skills necessary
- Communicative, proactive attitude to resolve problems
- Lives at commutable distance from Heilbronn, Germany (max. 50 mins drive)

Salary:

Competitive, depends on experiences