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European language Speaking Export Customer Service Coordinator
Manchester £21K - £23K DOE
Status Date Added Reference

Filled 01/11/2017 173KS
Company Profile:

Our client is a well-established international manufacturing company exporting worldwide.

Responsibilities:

European language Speaking Export Customer Service Coordinator
Customer Service, Customer Care, Customer Relationship, Sales Administrator, Sales Support, Order processing, Enquiry processing, Quotations, Customer Support, Export, Export documentation, Manufacturing, German, Bolton, Manchester
Salary:  £21K - £23K DOE + Benefits
Location: Manchester

Ref: 173KS


Main duties:
To provide excellent customer service and process customer enquiries, quotations and orders.  


The Role:
- To deal with customers queries over the phone, by emails, letters etc.
- To provide customer care
- To process orders and quotations.
- To update the clients details accurately
- To handle customers complaints and resolve the issues in an effective and professional
  manner
- To liaise with internal departments to ensure high standard of customer service.

Candidate's Profile:

- Fluent in English (Written and Spoken) – Essential
- Fluent in any other European Language - Essential
- Fluent in German (Written and Spoken) – Strong Advantage
- Previous experience in export documentation - Essential
- Previous experience in Customer Service role within a manufacturing company
- Problem solver
- Excellent organizational skills and ability to prioritise tasks
- Excellent communication skills

Salary:

£21K - £23K DOE + Benefits