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European Technical Support Representative
Lancashire £18k-£22k pa
Status Date Added Reference

Filled 25/03/2019 D05E
Company Profile:

Our client is a well-established international company


European Technical Support Representative
Technical Customer Service, Support, Sales Administration, Customer Care, Accounts, Customer Service, Administration, Coordination, Account Management, English, French, Spanish, Italian, German, Software, Lancashire    
Salary: £18k-£22k pa Depending On Experience + Excellent benefits (29 days of holiday+ 5 bank holidays, Private Medical Plan, Pension, Free Parking)
Location:  Lancashire  

Ref: D05E

*** Ideally someone with IT and Customer Service background  ***  

Main duties:
To provide technical Support and ensure that all customer requirements are satisfied

The Role:
- To deliver Excellent Customer Service
- To provide Customer Support to new and existing customers
- To resolve technical issues relating to the company’s products
- To deal with administrative duties (translation of relevant documentation)
- To provide comprehensive responses to technical customer queries
- To keep accurate records and data input
- To deal with customers complaints
- To liaise with other internal departments
- To translate relevant documents

Candidate's Profile:

- Fluent in at least two of these languages: French or Spanish or Italian or German and English - both written and spoken
- Previous experience in Customer Care/Customer Service or Sales Coordination
- Strong technical understanding (IT, Software etc.)
- Excellent communication skills
- Positive attitude  
- IT Literate or Qualifications


£18k-£22k pa Depending On Experience + excellent benefits  
(29 days of holiday+5 bank holidays, Private Medical Plan, Pension, Free Parking)