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Export Sales Support - Team Leader with French and-or German
Birmingham Up to £32,000 pa
Status Date Added Reference

Vacant 17/02/2020 5210F
Company Profile:

Our client is a leading manufacturing company. UK leader in their products, and part of a very large international organisation with worldwide exports

Responsibilities:

Export Sales Support - Team Leader with French and-or German
Sales Administration, Sales Customer Service, Team Leader, Supervisor, Sales Order Processing, Point of Contact, French, Business Development, Logistics, Export Sales, German, West Bromwich, West Midlands
Location: Birmingham, West Midlands
At commuting distance from West Bromwich, Bromsgrove, Dudley, Stourbridge, Wolverhampton, Walsall
Salary : up to £32,000 pa depending on experience + benefits
Reference: 5210F

Main Duties:
Supervise the Sales Support Team whose main responsability is the communication with European Clients, Sales Order Process,  Business Development Support

The Role:
- A key role in the Export Department with opportunities to progress within this large organisation
- Setting goals and targets for the team and monitoring progress regularly
- Monitoring time and attendance for the team (holidays, sickness, lateness, etc)
- Dealing with escalating issues using effective written and telephone communication
- Preparing weekly forecast reports
- Maintening work documentation and training documents up to date
- Developing business and ultimately increasing overall customer sales
- Liaising with Business Development Managers
- Managing own and team's workloads
- Liaising with the IT department to ensure the online ordering system is updated
- Ensuring customers' requirements are understood before exporting into their countries. Preparing relevant compliance documentation
- Liaising with all other departements to improve overall customer experience



Candidate's Profile:

- Fluent in English and/or French, German
- Knowledge of Import or Export Sales
- Previous experience of managing a team
- Excellent telephone manner along with interpersonal & communication skills    
- Strong IT skills
- The ability to make decisions and maintain excellent organisation in the workplace
- Demonstrate a willingness to progress within the company

Salary:

up to £32,000 pa depending on experience + benefits