Bilingual and Multilingual Job Vacancies

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Fixed Term Contract Customer Services (French or German or Spanish or Italian or Dutch Speaking)
West Yorkshire £27,000 to £29,000 pa
Status Date Added Reference

Filled 27/03/2019 D06AE
Company Profile:

Our client is a well-established international company who is offering an exciting opportunity to work within their new Multilingual Operation Team

Responsibilities:

Fixed Term Contract Customer Services (French or German or Spanish or Italian or Dutch Speaking)
Sales coordination, Sales administration, Customer Service, Customer Care, Customer support, SAP, ERP, CRM packages, E- Commerce solutions, resolve customer queries, Customer Advisor, Market intelligence, Quotation, order processing,  Fluent in Dutch, French, German, Spanish, Italian,   European hub,  Invoicing, credit, account receivable, Sales Support, Logistics, Quotation, Order processing, West Yorkshire, North Yorkshire, Humberside, Yorkshire
Salary: £27,000 to £29,000 per annum (Pro Rata) + Benefits
Location: West Yorkshire
****3 month Fixed Term Contract****
Ref: D06AE
 
Main duties:
To be responsible for the day to day customer care in order to develop the business on the UK and European markets

The Role:
- To deal with enquiries on the daily basis via email or over the phone
- To develop and maintain a strong relationship with new and existing clients
- To process and follow up orders
- To ensure on-time delivery
- To deal with invoicing and credit note processing
- To liaise with external suppliers to resolve customer queries
- To help the Sales Team by reporting issues, deliveries
- To gather customer/ market intelligence to support future business growth
- To be in charge of general administration duties (weekly report, database update)
- There may be opportunities to travel within the region to further develop customer relationships.


Candidate's Profile:

- Fluent in English (Written and spoken) is essential
- Fluent in one of the following languages (Written and spoken): French/German/Spanish/Italian/Dutch
- Previous experience in Customer Service is essential
- Able to work as part of a multicultural team as well as to take initiatives
- Able to work under pressure in a fast pace environment
- Knowledge of CRM systems, SAP and/or ERP is desirable
- Computer literate (Excel, Word, Outlook…)

Salary:

£27,000 to £29,000 per annum (Pro Rata) + Benefits