Bilingual and Multilingual Job Vacancies

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French and Dutch speaking Helpdesk Support
Maidstone Up to £30,000 pa
Status Date Added Reference

Vacant 22/10/2020 126DF
Company Profile:

Our client is a well-established UK manufacturing company with international operations.

Responsibilities:

French and Dutch speaking Helpdesk Support
Technical Support, Customer Support, Software Support, IT Support, IT Helpdesk, Digital Expert, Product Support, Online products, Digital, Software, Service Desk, Electronics, Analytical, Software products, Troubleshoot, Technical Customer service, Fluent in French, Fluent in Dutch, Kent.
Salary: up to £30,000 pa
Location: Maidstone, Kent
At commutable distance from Maidstone, Sevenoaks, Ashford, Rochester, Chatham, Sittingbourne, Tonbridge, Folkestone, Canterbury, Kent, East Sussex, London, M20, M2, M25
Ref: 126DF

*** Excellent opportunity to work for a rewarding company with great career opportunities and progression ***

Main duties:
To be the main frontline point of contact for technical issues relating to the company’s products

The Role:
- To provide technical and functional support for their online products
- To provide expert consultation on their solution
- To promptly respond to emails and phone calls
- To identify troubleshooting problems
- To resolve network and connectivity issues
- To follow up with clients to ensure the problem is resolved
- To test and evaluate new products

Candidate's Profile:

- Fluent in French and Dutch (both to mother tongue standard)
- Fluent in English (written and spoken)
- Previous experience in Technical Support role
- Excellent problem solving skills with attention to details
- Excellent communication and interpersonal skills
- Ability to work and manage multiple cases at one time
- Good understanding and passion for Electronics and IT network connected products
- Computer literate (Excel, Word, Outlook…)

Salary:

up to £30,000 pa + Benefits (Pension + Staff discount)