Bilingual and Multilingual Job Vacancies

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French AND Italian speaking Account Manager - Insurance
Canary Wharf Up to £24,000 pa
Status Date Added Reference

Vacant 27/01/2020 5210F
Company Profile:

Our client is a global service provider with a strong presence across Europe. The company prides itself on first class customer service and therefore offers comprehensive training with excellent career prospects. 

Responsibilities:

French AND Italian speaking Account Manager - Insurance
Customer Service, Sales, Inbound Calls, Outbound Calls, Insurance, Services, Commercial, Data Input, Data Entry, Credit Control, Administration, Coordination, Sales, Customer Care, Quotations, Sales Support, London, French, Francais, Queries
Salary: £24,000 pa + benefits
Location: Canary Wharf
Ref: 5210F

Main duties:
To be the main point of contact for English & French speaking customers
To maintain and develop a strong relationship with clients

The Role:
-Responding quickly to all customer queries and identifying suitable solutions
-Maintaining strong relationships with customers and third parties
-Preparing and following up quotations
-Providing customers with detailed information about services & products  
-Help developing warranty database and websites
-Occasionally travelling (including abroad) to meet manufaturers and partners
-Processing and updating customer information on the company's IT system   
-Dealing with credit control & general administrative duties
-Translating relevant documents
-Developing promotional material and ideas


Candidate's Profile:

-Fluent English & French and Italian - ESSENTIAL
-Previous experience within Customer Services desirable
-Knowledge of CRM systems  
-High level of commercial awareness
-Excellent interpersonal skills and ability to organise own workload
-Able to work under pressure
-Strong administrative skills
-Excellent communication skills
-A dynamic personality and a team player
-A natural problem solver

Salary:

£24,000 pa + benefits