Bilingual and Multilingual Job Vacancies

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French and Italian Speaking Customer Support Executive
Blackburn Up to £22,000 pa
Status Date Added Reference

Vacant 17/02/2020 439GG1
Company Profile:

Our client is a well-established and innovative technology company with international operations


French & Italian Speaking Customer Support Executive
Customer Care, Customer Service, Customer Support, Support Coordinator, Export, Product Support, Sales Administration, Sales Support, Technical Support, Export Sales, Fluent in French, Fluent in Italian
Salary: up to £22,000 pa + Excellent Benefits
Location: Blackburn, Lancashire
At commutable distance by car from Manchester, Blackburn, Bury, Burnley, Bolton, Blackpool, Preston, Halifax, Rochdale, Wigan, Huddersfield, Ramsbottom, Darwen, Bacup, Lancashire, North West of England
Ref: 439GG1

Main duties:
To be responsible for providing high-quality level of customer service to global customers

The Role:
- To deliver excellent multilingual Customer Service in English AND French AND Italian
- To provide Customer Support to new and existing customers
- To resolve technical issues relating to the company’s products
- To deal with administrative duties (translation of relevant documentation)
- To provide comprehensive responses to technical customer queries
- To keep accurate records and data input
- To deal with customers complaints
- To liaise with other internal departments
- To translate relevant documents

Candidate's Profile:

- Fluent in English AND French AND Italian – written and spoken (Essential)
- Previous Customer service experience desirable
- Strong technical understanding (IT, Software etc.)
- Good interpersonal skills, proactive & dynamic
- Computer literate
- IT Literate or Qualifications


£18,000 to £22,000 + Excellent Benefits  
(29 days of holiday +5 bank holidays, Private Medical Plan, Pension, Free Parking)