French and Italian Speaking Support Analyst

Home Based

Ref: 5244W

Company Profile

Our client is an international company with a base in France


French and Italian Speaking Support Analyst
Salary: up to £25,000 pa + Bonus
Location: Home Based
Ref: 5244W

Main Duties:
To resolve technical support queries whilst offering outstanding customer service

The Role:
- To accompany customer in solving technical issues
- To have a logical approach with problems & Customers
- To report to the Support Manager
- To analyse and receive incoming support inquiries
- To liaise with different internal departments
- To input support queries on Marketing Database
- To set up new customers, new data etc...

Candidate's Profile

- Fluent in English + French and Italian (Written & spoken)
- Experience in Customer Service within a technical environment
- Analytical, attention to detail
- Excellent communication & interpersonal skills
- Confident, proactive & dynamic
- Computer literate (excel / outlook…)


Up to £25,000 pa + bonus


Support, Technical Support, System Maintenance, Database, Customer service, Fluent in French, Italian, Excel, Access, Records, customer service, technical assistance, Software support, Hardware support




Up to £25,000 pa




Home Based

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