Bilingual and Multilingual Job Vacancies

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French and/or German Speaking Customer Care Administrator
Southampton £19,000 to £19,500 pa
Status Date Added Reference

Vacant 20/02/2017 900BR
Company Profile:

Our client is a well-established international manufacturing company

Responsibilities:

French and/or German Speaking Customer Care Administrator
Customer Service, Customer Care, Customer Support, Sales Administration, Sales Administrator, Order processing, Telephone, Fluent in French, Fluent in German, Fluent in English
Salary:  £19,000  to 19,500 pa
Location: Southampton, Hampshire
At commutable distance from Winchester, Salisbury, Andover, Basingstoke, Eastleigh, Ringwood, Stockbridge, Fareham, Portsmouth, Hampshire, Berkshire, Wiltshire, Dorset, West Sussex, M3, M27
Ref: 900BR

Main duties:
To be in charge of the day to day customer support

The Role:
- To deal with customers queries over the phone, by email
- Internal communication with customers, sales managers, field engineers and
  manufacturing sites
- To ensure all documentation is complete, create invoices
- To update the customers details accurately
- Communicating with all departments to achieve customer satisfaction
- To input data
- To have a good knowledge of the products and promote them to the customers
- To assist other departments when required



Candidate's Profile:

- Fluent in French and/or German (Written and Spoken)
- Previous experience in Customer Service
- Excellent communication skills
- Able to work as part of a team as well as on your own
- Strongly organised in order to meet tight deadlines
- Strong attention to details
- Proactive, confident and dynamic personality
- Computer literate

Salary:

£19,000 to £19,500 pa + Excellent Benefits