Bilingual and Multilingual Job Vacancies

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French and Spanish Speaking Customer Support Coordinator
Preston up to £22,000 pa
Status Date Added Reference

Vacant 20/01/2020 431GG
Company Profile:

Our client is a well-established and innovative technology company with international operations

Responsibilities:

French and Spanish Speaking Customer Support Coordinator
Customer Care, Customer Service, Customer Support, Support Coordinator, Export, Product Support, Sales Administration, Sales Support, Technical Support, Export Sales, Fluent in French, Fluent in Spanish
Salary: up to £22,000 pa + Excellent Benefits
Location: Preston, Lancashire
At commutable distance by car from Manchester, Blackburn, Bury, Burnley, Bolton, Blackpool, Preston, Halifax, Rochdale, Wigan, Huddersfield, Ramsbottom, Darwen, Bacup, Lancashire, North West of England
Ref: 431GG
 
Main duties:
To be responsible for providing high-quality level of customer service to global customers

The Role:
- To deliver excellent multilingual Customer Service in English AND Spanish AND French
- To provide Customer Support to new and existing customers
- To resolve technical issues relating to the company’s products
- To deal with administrative duties (translation of relevant documentation)
- To provide comprehensive responses to technical customer queries
- To keep accurate records and data input
- To deal with customers complaints
- To liaise with other internal departments
- To translate relevant documents 


Candidate's Profile:

- Fluent in English AND French AND Spanish – written and spoken (Essential)
- Previous Customer service experience desirable
- Strong technical understanding (IT, Software etc.)
- Good interpersonal skills, proactive & dynamic
- Computer literate
- IT Literate or Qualifications

Salary:

£18,000 to £22,000 pa + Excellent Benefits (29 days of holiday +5 bank holidays, Private Medical Plan, Pension, Free Parking)