French or German speaking Customer Service and E-commerce Coordinator

Liverpool

Ref: 424CSF

Company Profile

Our client is a well-established UK manufacturing company with an international clientele.

Responsibilities

French or German speaking Customer Service and E-commerce Coordinator 
Salary: up to £28,000 pa (depending on experience)
Location: Liverpool, Merseyside
At commutable distance from Liverpool, Birkenhead, Chester, Warrington, St Helens ,M53, M56, M57
Ref: 424CSF


Main duties:
To be responsible for the day to day Order Management, Customer Enquiries, E-Commerce & Digital Marketing


The Role:
- To manage sales and service coordination with customers.
- To provide excellent customer service
- Handling of all order entries
- To deal with the sales process from initial enquiry through to quotation and order
   placement.
- To respond to customers enquiries on the daily basis over the phone, email and
   website.
- To manage Social Media Accounts
- To liaise with other departments such as Finance & Marketing
- To coordinate with warehouses for stock movements

Candidate's Profile

- Fluent in French or German and English is essential
- Fluent in another European language would be a strong advantage
- Previous experience in Digital Marketing and/or Sales Coordinator role
- Customer service experience
- Knowledge of Google Analytics and Social Media
- Excellent communication and organisational skills
- Excellent problem solving skills with a key focus on the customer’s needs
- Able to work under pressure in a fast pace environment
- Proactive and dynamic personality
- Computer literate (Excel, Word, Outlook…)

Salary

up to £28,000 pa (depending on experience)

Keywords

Sales, Sales administration, Inside Sales, Coordinator, Sales Coordinator, Account Management, Customer Service, Customer Care, Customer Advisor, B2B, Order processing, Quotations, Translation, Fluent in French, Fluent in German, Fluent in Dutch, Liverpool, Merseyside, Birkenhead

Status

Live


Salary

up to £28,000 pa


Reference

424CSF


Location

Liverpool


Add to shortlist

Click here


Send to a friend

Click here