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French or German Technical Support Representative
Blackburn £18K-£22K pa
Status Date Added Reference

Vacant 24/05/2019 2D16FG1
Company Profile:

Our client is a well-established international company


French or German Technical Support Representative
Technical Customer Service, Support, Sales Administration, Customer Care, Accounts, Customer Service, Administration, Coordination, Account Management, Fluent in English, Fluent in French, Fluent in Spanish, Fluent in Italian, Fluent in German, Software, Lancashire    
Salary: £18K-£22K pa Depending On Experience + Excellent benefits (29 days of holiday+ 5 bank holidays, Private Medical Plan, Pension, Free Parking)
Location: Blackburn, Lancashire  
At commutable distance by car from Bury, Burnley, Bolton, Blackpool, Preston, Halifax, Rochdale, Wigan, Huddersfield, Ramsbottom, Darwen, Bacup, Lancashire, North West of England
Ref: 2D16FG1

*** Ideally someone with IT and Customer Service background  *** 

Main duties:
To provide technical Support and ensure that all customer requirements are satisfied

The Role:
- To deliver Excellent Customer Service
- To provide Customer Support to new and existing customers
- To resolve technical issues relating to the company’s products
- To deal with administrative duties (translation of relevant documentation)
- To provide comprehensive responses to technical customer queries
- To keep accurate records and data input
- To deal with customers complaints
- To liaise with other internal departments
- To translate relevant documents

Candidate's Profile:

- Fluent in English and German or French - written and spoken (Essential)
- Previous experience in Customer Care/Customer Service or Sales Coordination
- Strong technical understanding (IT, Software etc.)
- Excellent communication skills
- Positive attitude  
- IT Literate or Qualifications


£18K-£22K pa Depending On Experience + excellent benefits  
(29 days of holiday+5 bank holidays, Private Medical Plan, Pension, Free Parking)