French OR Spanish OR Italian Speaking Customer Support Coordinator

Lancashire

Ref: 156FSI

Company Profile

Our client is a well-established and innovative technology company with international operations 

Responsibilities

French OR Spanish OR Italian Speaking Customer Support Coordinator
Salary: up to £23,000 pa + Excellent Benefits
Location: Lancashire
Ref: 156FSI

*** Monday - Friday, 7:00 am - 4:30 pm ***
*** Training is around 6 – 8 weeks ***
*** To start ASAP ***


Main duties:
To be responsible for providing high-quality level of customer service to global customers


The Role:
- To deliver excellent multilingual Customer Service in English AND in either French OR Spanish OR Italian
- To provide Customer Support to new and existing customers
- To resolve technical issues relating to the company’s products
- To provide comprehensive responses to technical customer queries
- To keep accurate records and data input
- To deal with customers complaints
- To liaise with other internal departments
- To deal with administrative duties (translation of relevant documentation)

Candidate's Profile

- Fluent in English (written and spoken) 
- Additional fluency in at least one of the following languages: French, Spanish, Italian
- Strong technical understanding (IT, Software etc.)
- Previous Customer Service / Helpdesk experience highly desirable
- Good interpersonal skills, proactive & dynamic
- IT Literate / Qualifications would be appreciable

Salary

£19,000 to £23,000 + Excellent Benefits 
(29 days of holiday + 5 bank holidays, Private Medical Plan, Pension, Free Parking)

Keywords

Technical Support, Customer Care, Customer Service, Customer Support, Support Coordinator, Product Support, Helpdesk, IT, Software, Sales Administration, Sales Support, Export Sales, Fluent in French, Fluent in Spanish, Fluent in Italian

Status

Closed


Salary

Up to £23,000 pa


Reference

156FSI


Location

Lancashire


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