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French Speaking Accounts executive
Fareham Up to £25,000 pa
Status Date Added Reference

Vacant 16/09/2019 A39F
Company Profile:

Our client is a well-established technological company with a worldwide presence.

Responsibilities:

French Speaking Accounts executive
Customer Service, Customer care, Quotation, Invoicing, Logistics, Order processing, Shipping, freight forward, technical, manufacturing, Sales Administration, Credit control, Account management, Fluent in French, Fluent in Spanish, Fluent in English.
Salary: £25,000 pa  
Benefits (private healthcare, pension scheme, 25 days holiday), child care voucher, eye voucher, free parking)
Location: Fareham, Hampshire
At commutable distance by car from Fareham, Whiteley, Winchester, Petersfield, Waterlooville, Chichester, Havant, Eastleigh, Southampton, Portsmouth, M27 corridor, Hampshire
Ref: A39F

Main duties:
You will be working as part of an international customer service team, dealing with European countries particularly France in a truly global organisation.

The role:
- To provide international customers with excellent levels of operational customer service, including
  orders management from initial enquiry to delivery
- To deal with enquiries on the daily basis via email or over the phone
- To process and follow up orders
- To deal with shipment & freight forward procedures
- To work on own initiative and use own judgment to manage customers projects and orders
- To troubleshoot and resolve all customer satisfaction issues
- To liaise with internal departments and technicians
- To identify and transfer sales leads
- To work within the organisation's quality procedures and systems and develop a good
   understanding of the company's solutions, products and services

Candidate's Profile:

- Fluent in English and French (Written and spoken)
- Previous experience in a similar customer service and orders management role
- Previous experience in Export or Order processing or invoicing – Desirable
- Logistic, shipment and freight experience – Desirable
- Demonstrated success in solving complex customer problems
- Strong ability in effectively communicating at all levels of an organisation
- IT literate

Salary:

£25,000 pa + Benefits (private healthcare, pension scheme, 25 days holiday), child care voucher, eye voucher, free parking)