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French speaking B2B Customer Advisor
Bournemouth £19,380 pa + Benefits
Status Date Added Reference

Vacant 28/03/2017 E0001
Company Profile:

Our client is a high-end British Interior Design company.

Responsibilities:

French speaking B2B Customer Advisor
Customer service, Customer Care, Customer Relationship, Administration, Order processing, Account Management,Fluent in French and English, B2B, Premium Brands
Based in: Bournemouth, Dorset
Easily commutable by car or train from Southampton, Wimborne, Fareham, Waterlooville, Gosport, Eastleigh, Southsea, Poole, Bournemouth, Ringwood, Blandford, Dorchester, Wimborne, Salisbury Winchester, Havant, Hampshire, Dorset, West Sussex, Wiltshire, Isle of Wight, Surrey, South East, South West, A3, M3, A27, M27 corridor
Salary: £19,380 pa
Ref: E0001


***Recent graduates are welcome to apply***


Main duties
To be in the front line of Business to Business communication and to provide high quality of B2B advise service, which increases the company’s reputation and boosts sales.


The Role
- To process orders accurately
- To ensure clients receive high standard of service
- To liaise with internal departments
- To develop and maintain relationships with key partners
- To identify system improvements
- To analyse data
- To monitor weekly reports and key accounts


 

Candidate's Profile:

- Fluent in English (Written & spoken) 
- Fluent in French (Written & spoken) ESSENTIAL
- Previous Customer Service or Account management experience ideal
  (preferably B2B and/or high end but not essential)

- Commercial and business acumen 
- Self-motivated team player
- Excellent communication skills / confident telephone manners
- Interest in highest standard of B2B and in high end products
- Exceptional attention to detail
- Computer literate (excel / outlook…)
- High level of Organisational skills and ability to prioritise


***Recent graduates are welcome to apply***

Salary:

£19,380 pa + Benefits (Pension & Health care scheme, generous staff discount, 24 days holidays)