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French Speaking Customer Service Advisor
Manchester £18,000 to £20,000 pa
Status Date Added Reference

Vacant 19/02/2019 5165F
Company Profile:

Our client is a well established international company

Responsibilities:

French Speaking Customer Service Advisor  
Customer Service, Sales, Inbound Calls, Outbound Calls, French, Manufacturing, Exports, Logistics, Commercial, Quotation. Appointment, Support, Assistant, Administration, Coordination, Sales, Customer Care, Quotations, Sales Support, Manchester, Greater Manchester, Cheshire, Merseyside, Yorkshire, South Yorkshire, West Yorkshire, Derbyshire, Lancashire
Salary: £18,000 to £20,000 pa + bonus + bens
Based in: Central Manchester, Greater Manchester
Easily commutable by car or train from Stockport, Rochdale, Bolton, Wigan, Liverpool, Blackburn, Preston, Chester, Warrington, Sale, Leigh, M60 Corridor, M61 Corridor, M62 Corridor, Greater Manchester
Ref: 5165F

Main duties:
To be the main point of contact for French speaking customers
To maintain and develop a strong relationship with clients

The Role:
-Processing customer and supplier orders using the company’s IT system
-Tracking shipments to ensure that all deliveries are made on time
-Stock Management
-Coordinating with various departments within the company
-Handling all customer enquiries in a polite and efficient manner, both on the telephone and over email
-Quotation administration
-Liaising with the warehouse and transport companies 

Candidate's Profile:

-Fluent in French to mother tongue standard
-Fluent in English (both written and spoken)
-Previous experience within Customer Services or Sales Administration
-Knowledge of CRM systems  
-High level of commercial awareness
-Computer literate  
-Strongly organised
-Excellent communication skills

Salary:

£18,000 to £20,000 pa + bonus + bens