An established and growing international interiors business

French Speaking Customer Service Advisor
Location: Manchester
Early finish on a Friday
Salary: Up to £30,000 per annum depending on experience
Ref: 301FC

Main duties: Handling customer enquiries, processing orders and providing high-quality customer service across the French-speaking and wider international markets

The role:
– Handle customer enquiries by phone, email and website
– Support French-speaking customers and Sales Managers
– Process customer orders accurately and efficiently
– Provide support across wider international markets when required
– Manage queries and orders within set deadlines
– Arrange courier bookings for parcels and pallets when needed

– Fluent in French (written and spoken) is essential
– Experience in customer service is required
– Previous experience in product export would be an advantage
– Strong communication skills with the ability to prioritise
– Confident using Microsoft Office and Outlook
– Knowledge working on a SAP system would be beneficial

Up to £30,000 per annum depending on experience