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French Speaking Customer Service Advisor (Wellbeing)
Wales up to £19,000 p.a
Status Date Added Reference

Filled 05/11/2018 856MJ
Company Profile:

Our client is a well-established, international company in the Wellbeing Sector.

Responsibilities:

French Speaking Customer Service Advisor (Wellbeing)
Sales Administration, Sales, Customer service, Quotations, Logistics, French speaking, France, Export Sales, Shipping, Tracking, Manufacturing, Supply Chain, Paris, Lyon, Marseille, Strasbourg, Nantes, Lille, Bordeau, Cardiff, Swansea,
Location: Wales

Salary: up to £19,000 p.a DOE (around 1790 Euros pcm) + Benefits
Ref: 856MJ

*** Monday to Friday***
*** 8am-5pm - Mon-Thurs / 8am-3.45pm on Friday***
***Parking on-site***

The role:
To support the sales process by monitoring customer’s accounts and answering customers' queries

Main Duties:
- To establish and maintain relationships with clients, being the main point of contact for French speaking customers
- To process customer purchase orders and shipping documentation required
- To ensure all customer enquiries or requests are dealt efficiently
- To track customer orders from receipt through to delivery
- To maintain excellent procedures and documenting detail
- To communicate internally to ensure smooth processing and completion of orders
- To support the process for all sales orders




Candidate's Profile:

- Fluent in English and French to mother tongue level - essential.
- Previous experienc3e in a Customer Service and Administrative environment
- Excellent communication, interpersonal and relationship building skills.
- Strong team player.
- Computer literate (Outlook, Word, Excel, Sage).
- Good commercial acumen, organised, attention to detail and multitasking skills.

Salary:

 up to £19,000 p.a DOE - 22 days holiday plus BH - Healthcare plan after 6 months - Co pension scheme at 3%