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French Speaking Customer Service Advisor
East Sussex £18k to £22k pa
Status Date Added Reference

Filled 01/11/2017 992RT
Company Profile:

Our client is a well-established International Manufacturing Company

Responsibilities:

French Speaking Customer Service Advisor
Salary: £18k to £22k pa
Location: East Sussex

Ref: 992RT

*** Excellent opportunity to start a career with a global company ***
*** Training will be provided ***

Main duties:
To be the first point of contact for all enquiries and provide the highest standard of Customer Service

The Role:
- To respond promptly to customers’ requests in accordance to company procedures
- To deal and process web enquiries and other general enquiries
- To process orders accurately
- To deliver premium customer service
- To liaise closely with the Sales Team and recognise Business opportunities
- To communicate accurately with all internal and external customers
- To update the customers details accurately
- To provide technical support
- Full training provided in order to acquire full products knowledge



Candidate's Profile:

- Fluent in English and French (written and spoken) – Essential
- Fluent in any other languages would be ideal (Spanish, German, Italian
  and/or Eastern European Language)

- Experience in a similar role is desirable
- Full training provided
- An excellent communicator with an enthusiastic attitude
- Good attention to detail
- IT literate and ERP/MRP knowledge would be a strong advantage

Salary:

£18k to £22k pa