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French Speaking Customer Service Agent
Hampshire £18,500 Benefits
Status Date Added Reference

Filled 01/11/2017 143KS1
Company Profile:

Our client is a well-established international company.

Responsibilities:

French Speaking Customer Service Agent
Customer service, Customer Care, Customer Support, Customer Relationship, Enquiry processing, Administration, Fluent French, Portsmouth.
Location: Hampshire

Salary: £18,500 + £1000 language allowance  + Benefits
Ref: 143KS1


*** 6 months fixed term contract***

Main duties:
To handle customer enquiries and providing excellent service at all times.

The Role:
- To process enquiries via telephone and emails
- To provide high quality of customer service to ensure customer satisfaction at all times
- To promote the Company or Client goods and services as required
- To use internal guidelines, complaint documentation and expertise where necessary
- To meet departmental objectives and organisational service level agreements
- To carry out any other task or duties when requested


Candidate's Profile:

- Fluent French (to mother tongue level) – Essential
- Fluent in English – Essential
- Previous experience within Customer Service
- Computer literate
- Excellent communication and interpersonal skills
- Good attention to detail, excellent grammar and punctuation on written communication
- Quick learner and able to have wide responsibility within the company
- Customer oriented

Salary:

£18,500 + £1000 language allowance  + Benefits