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French speaking Customer Service and Sales Executive
Hertfordshire £24,000 p.a.
Status Date Added Reference

Filled 03/07/2020 389FCS
Company Profile:

Our client is a UK company in constant growth, selling their products on the UK and European markets.

Responsibilities:

French speaking Customer Service and Sales Executive
Sales, Sales coordination, Sales administration, Marketing assistant, Customer service, Customer Support, Customer Care, Quotation, Inbound calls, Inquiries
Salary: £24,000 p.a.
Location: Hertfordshire
Ref: 389FCS
 
*** Excellent full time permanent office based opportunity, working hours Mon-Fri
        9am-5.30pm ***

*** Full training will be provided after the lockdown ***
   
Main duties:
Working on the French speaking markets to create business opportunities as well as dealing with existing customers.

The Role:
- To contact existing customers and follow up on warm leads (orders placed on the website,
   tradeshows, and referrals)
- To deal with French Customers and reply to UK customers enquiries, via calls, web chats and
   emails.
- To answer inbound calls, emails and answer to any customer queries in a timely and efficient
   manner
- To deal directly with customers when they come to collect their orders, try to upselling and
   promote other products as well
- To update company’s database and system accurately
- To monitor deliveries and track orders
- Opportunity to assist to international trade-shows and exhibitions
- To assist the Marketing team in translating the Website in French and completing the
   Newsletter
- To work with the Sales team and the Marketing manager

Candidate's Profile:

- Fluent in English and French (written and spoken)
- Previous office based customer service experience at similar role is a strong advantages
- Car ownership - desirable but not essential
- Excellent communication skills (written and spoken)
- Proactive and dynamic individual
- Passionate about sales and customer service
- Experience or diploma in Marketing would be a plus
- Computer literate (MS Office, Internet, Social Media and E-Commerce Platforms, Live chat)

Salary:

£24.000 p.a.