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French speaking Customer Service and Sales Support
Taunton cca. £20,000 pa
Status Date Added Reference

Vacant 17/02/2020 386FCS
Company Profile:

Our client is a well-established British manufacturing company.

Responsibilities:

French speaking Customer Service and Sales Support
Customer Service, Customer Support, Quotation, Order processing, Purchasing, Pricing, Sales Admin, Sales Support, ERP, French, France, Export, Export Sales, Export admin
Salary: cca. £20,000 pa depending on experience
Location: Taunton area, Somerset
At commutable distance from Ilminster, Taunton, Yeovil, Bridport, Kilmington, Ilchester, Crewkerne, Somerton
Ref: 386FCS

*** Excellent opportunity within a British manufacturer company ***
*** Part time (3days per week) or Full time position available with immediate start ***

Main Duties:
To support the Sales Team with order processing and export administration also providing excellent level of customer service.

The Role:
- To answer regular email and phone queries, website emails
- To deal with enquiries and process orders in the system
- To check the stock, liaising with the warehouse especially for export
- To follow up on all technical enquiries, quotations and outstanding issues
- To support Customers with marketing information
- To monitor export debtors and follow up on their payments
- To keep sales figures up to date in the system

Candidate's Profile:

- Fluent in French (written and spoken)
- High level of fluency in English (written and spoken)
- Experiences in Order Processing or Purchasing is essential for the role
- Customer Service experiences ideally in fast paced environment within manufacturers
- Spanish or Italian or German or Dutch or Polish language would be a bonus
- IT literate, ERP and MS Office skills necessary
- Communicative, proactive attitude to resolve problems

Salary:

cca. £20,000 pa depending on experience