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French Speaking Customer Service Assistant
Paignton £17,000 pa + Benefits
Status Date Added Reference

Vacant 10/12/2018 1S54K
Company Profile:

Our client is fast growing retailing company based in Devon.


French Speaking Customer Service Assistant
Customer Service, Customer Care, Fluent in French, Account Management, Quotations, Sales, Customer Support, Logistics, Sales Administration, Sales Administrator, Paignton, Devon
Salary: £17,000 pa + Benefits
Location: Paignton, Devon
At commutable distance from Torquay, Plymouth, Exeter, Exmouth, Taunton, Bridgwater, Tiverton, South West England, Devon, Somerset, Dorset
Ref: 1S54K

Main duties:
To translate all product descriptions and content on company website and also to assist with French and English customer enquiries ensuring overall customer satisfaction.

The Role:
•    To assist the Customer Service Manager and the Customer Service team
•    To deal with customers queries over the phone, email, web
•    To handle customer enquiries
•    To process customer orders, returns and exchanges
•    To provide customers with pricing and delivery information as required
•    To update the customer details accurately
•    To handle customer complaints and resolve the issues in an effective and polite manner
•    To assist other departments when required

Candidate's Profile:

•    Fluent in English and French (Written and Spoken)
•    Previous Customer Service experience (ideally in retail or webshop company)
•    Excellent communication skills
•    Familiar with online sales site (eBay, Amazon) - advantage
•    Proactive, confident and dynamic personality
•    Quick learner and have positive attitude
•    Computer literate (Microsoft Office)


£17,000 pa + Benefits